General Manager (01374) 6434 N Preston Hwy, Hillview

Domino's Franchise•Louisville, KY
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; paperwork; food management; customer relations; store cleanliness; marketing; profitability; and adherence to company policies, procedures, and standards. The role requires setting an example for the crew and providing great customer service while working to a schedule. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, bringing orders to customers, and distributing flyers and door hangers. Work includes standing and walking for much of the day, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, reaching, bending, occasional crouching, and navigating stairs or ladders. The job may involve exposure to hot equipment and surfaces, coolers, food odors, cornmeal dust, moving mechanical parts, cramped spaces, and varying or adverse weather conditions. A valid driver's license with a safe driving record and access to an insured vehicle usable for delivery are required.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Written, verbal, and telephone communication skills to take and process orders and communicate with customers and co-workers.
  • Ability to comprehend and give correct written instructions.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical duties described, including lifting deliveries up to 50 pounds and navigating stairs when required.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls.
  • Staff the store and complete required paperwork.
  • Manage food and work to a schedule.
  • Set an example by following company policies, procedures, and standards and expecting the same from the crew.
  • Maintain store cleanliness, a professional image, and quality standards.
  • Provide great customer service and manage customer relations.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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