General Manager - Stamford

Advanced Hospitality • Stamford, CT

11d • $90,000 - $100,000 • Onsite

About The Position

Sally’s Apizza is seeking an experienced, responsible General Manager to lead restaurant operations at its Stamford location. The role calls for an energetic, personable, hands-on leader with restaurant management experience, high-volume experience, a flexible schedule, and an understanding of hospitality. The General Manager is expected to embody Sally’s Apizza culture and history while leading the team and delivering quality food, service, and guest experiences.

The General Manager oversees restaurant operations, including food and beverage execution, quality, service, cost control, labor, and profitability. The role includes managing financial performance and labor planning, handling inventory and purchasing, maintaining customer relationships and guest satisfaction, coordinating staff training, and ensuring the restaurant meets cleanliness, safety, sanitation, and company-policy standards.

This hands-on position spends approximately 80% of the workweek engaged in restaurant and culinary operations. The General Manager must be able to work on their feet for up to 10 hours at a time, lift up to 50 pounds, and travel within their region and outside it up to 50% of the time. The position is full-time and in-person, with day and evening shifts and weekend availability required. Starting salary is $90,000 per year, depending on experience.

Requirements

• At least 5 years of proven success as a leader in restaurant operations.
• Previous management experience.
• Experience in a high-volume setting.
• Strong financial acumen, command of a P&L, and ability to interpret reporting effectively.
• Strong computer skills.
• Ability to perform theoretical costing around food, purchasing, and labor.
• ServeSafe certification.
• Basic understanding of Microsoft suite programs.
• Flexible availability to work any day of the week, opening or closing, and on holidays except Thanksgiving and Christmas.
• Ability to work on feet for up to 10 hours at a time and lift up to 50 pounds.
• Ability to travel within the region and outside the region up to 50% of the time.
• English language proficiency.

Nice To Haves

• Basic Spanish; preferred but not required.
• Experience with Microsoft Office, Brink, and 7Shifts POS.
• Best-in-class restaurant experience and a continued interest in current food trends and impeccable hospitality.
• High school diploma or equivalent; preferred.

Responsibilities

• Understand and embody the Sally’s Apizza culture and the historical evolution of the brand.
• Mentor, teach, and train managers and hourly staff to perform at a high level, exceed expectations, and build relationships that foster loyalty and teamwork.
• Oversee all aspects of restaurant operations, including food and beverage execution, quality control, service, cost control, labor, and profitability.
• Meet budgeted goals for projected revenue, cost of goods, labor, and other operating expenses.
• Conduct weekly profit and loss analysis, inventory management, ordering, and production planning.
• Manage the weekly labor cycle, including revenue projections, staffing matrices, staff scheduling, and theoretical-versus-actual labor analysis.
• Maintain and manage the in-house CRM platform to support customer relations visibility, guest satisfaction, retention, and recovery.
• Work with the Manager of Training to educate and train team members on company curriculum, procedures, and policies.
• Maintain the restaurant’s appearance, cleanliness, and upkeep in line with budgeted targets.
• Ensure food and beverage preparation areas and employees comply with high standards of public health, sanitation, and safety.
• Enforce company handbook policies and standards.
• Develop and maintain food and beverage vendor relationships, leverage purchasing power, and ensure negotiated prices and terms are achieved.

Benefits

• $4,000 sign-on bonus, paid in quarterly installments of $1,000 following successful completion of the first 90 days; eligibility for each installment requires active employment and good standing at payout.
• Dental insurance.
• Employee discount.
• Health insurance.
• Paid time off.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED