General Manager- Marriott Columbus Downtown
About The Position
At The Capital Suites Hotel, we offer sophisticated, extended-stay accommodations in the heart of downtown Columbus. With spacious suites, premium amenities, and a focus on comfort and convenience, our hotel caters to business and leisure travelers alike. Curatorsat Capital Suites enjoy working in a welcoming, service-oriented atmosphere, where hospitality meets home-like comfort. About Our Company We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! You should join our team if you believe… • That exceptional hospitality starts with inspired leadership and a commitment to excellence in every aspect of the guest experience. • That culture, collaboration, and accountability are the foundation of high-performing hotel teams. • In leading with curiosity, creativity, and strategic thinking to continuously elevate both guest and team experiences. • That every detail—from service delivery to operational execution—contributes to a memorable and meaningful stay. You're a great fit for this role if you love… Leading dynamic hotel operations, developing talented teams, and driving exceptional guest satisfaction while achieving strong financial performance.
Requirements
- Bring extensive leadership experience, with at least 7–10 years of progressive hotel management experience, including prior experience as a General Manager or senior hotel executive.
- Have a proven track record of driving guest satisfaction, operational excellence, and financial performance within branded hotel environments.
- Excel at communication and leadership, effectively engaging team members, guests, ownership groups, and corporate partners.
- Possess strong business acumen, with the ability to analyze performance metrics, manage budgets, and implement strategic initiatives that drive results.
- Lead with integrity and inspire teams, cultivating a culture of accountability, service, and continuous improvement.
Responsibilities
- Provide strategic leadership and direction for all hotel operations, ensuring alignment with brand standards, company goals, and financial targets.
- Lead and inspire department leaders across all areas of the hotel, including rooms, food & beverage, sales, engineering, and finance.
- Champion a culture of service excellence that consistently delivers memorable guest experiences and strong guest satisfaction scores.
- Oversee financial performance including budgeting, forecasting, revenue management, and cost controls to drive profitability.
- Recruit, develop, and mentor a diverse leadership team, fostering professional growth and a collaborative workplace culture.
- Partner closely with ownership, corporate leadership, and brand representatives to execute strategic initiatives and operational priorities.
- Ensure compliance with all safety, regulatory, and brand standards while maintaining a well-maintained and high-performing property.
- Represent the hotel within the local community, building partnerships that strengthen the hotel’s reputation and market presence.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
