General Manager

Courtyard By Marriott Naples•Naples, FL

About The Position

The General Manager leads all aspects of hotel operations, driving performance, guest satisfaction, and team engagement. The role oversees departments, manages budgets, and implements strategies to achieve financial and service goals while ensuring the property delivers exceptional guest experiences and maintains a positive work environment. The General Manager manages staff, budgets, hotel profitability, and the property's reputation, and reports to a Regional Director or Vice President. The position requires flexible scheduling, including evenings, nights, and weekends.

Requirements

  • Bachelor’s degree and/or a combination of education and experience.
  • Three to five years of Hotel General Manager experience required.
  • Ability to lead revenue and sales disciplines.
  • Flexible scheduling availability, including evenings, nights, and weekends.
  • Eligible to work in the United States.
  • Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs.
  • Ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed, with or without reasonable accommodations.
  • Ability to embrace HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

Nice To Haves

  • Hotel branded experience is highly preferred.

Responsibilities

  • Oversee all aspects of hotel operations and ensure exceptional guest experiences.
  • Manage hotel staff and departments.
  • Manage budgets and overall hotel profitability.
  • Maintain and strengthen the hotel's reputation.
  • Implement strategies to achieve financial and service goals.
  • Lead revenue and sales disciplines.
  • Support team engagement and a positive work environment.

Benefits

  • Flexible PTO.
  • Up to 40% of earned wages paid before payday through PayActive.
  • Full healthcare benefits, including medical, dental, and vision coverage.
  • 401(k) retirement plan with a guaranteed 4% match and no vesting.
  • Hotel and food and beverage discounts and perks.
  • Career advancement opportunities across HVMG.
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