General Manager - Store 8180 - Lexington, KY

Advance Stores Company•Lexington, KY

6d•Onsite

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store and automotive systems and parts, and the ability to identify, troubleshoot, and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships and grows those programs while achieving financial metrics and maintaining service and appearance standards. This exempt position requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts including an hour for lunch. The schedule includes rotating nights and weekends, and additional hours may be required based on staffing, store conditions, sales targets, and other business demands. Schedules are based on the needs of the business.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management; must speak and write English.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit-and-loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to locate and stock parts; perform advanced parts lookup and sourcing, including special orders, FDO, and second sources.
Safety knowledge and skills.
Ability to become ASE P2 certified or achieve ASE-ready equivalent.
Working knowledge of automotive systems preferred.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Spanish language skills.
Proficiency with Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including team check-ins and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train project and product quality recommendations, store operating processes, testing and diagnostic equipment for DIY services, inventory systems, store equipment, POS, and parts lookup systems.
Review and analyze profit-and-loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.