General Manager

Compass Group•Stillwater, OK

13d

About The Position

The General Manager is a strategic operational leader responsible for end-to-end P&L ownership, business performance, financial growth, and hospitality excellence across workplace dining and café locations. Reporting directly to the District Manager, this role leads teams to improve guest satisfaction and combines day-to-day operational leadership with financial management and technology-enabled execution. The General Manager partners with executive stakeholders and internal teams to empower managers, establish operational standards, develop solutions for non-traditional dining formats, and promote a culture of safety, service, and continuous innovation. The position calls for a seasoned leader with strong business acumen and a passion for workplace dining, team development, multi-unit food programs, and community engagement.

Requirements

At least 5 years of progressive food service management experience, with a strong background in multi-unit or high-volume operations.
Proven experience in financial management, P&L accountability, and budget optimization.
Technology proficiency and strong working knowledge of modern workspace tools, data analytics, and digital platforms.
Exceptional leadership, emotional intelligence, and communication skills for a fast-paced, evolving environment.
Passion for sustainable food practices, hospitality innovation, and improving the workplace experience.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

Bachelor’s degree in Hospitality, Culinary Arts, or Business Management, or equivalent professional experience.

Responsibilities

Direct day-to-day café operations, including P&L management, budgeting, and financial forecasting, while meeting fiscal and quality standards.
Partner with culinary, nutrition, and marketing teams to launch modern dining concepts, support sustainable food trends, and create engaging workplace environments.
Collaborate with internal and external partners, including procurement, risk management, culinary, and people operations, to support business goals and brand standards.
Lead HR functions, including talent acquisition, professional development, performance coaching, and progressive counseling.
Promote food safety, workplace security, and operational compliance.
Maintain clear, honest, and timely communication with clients, leadership, and guests, and proactively resolve feedback and inquiries.
Lead teams to elevate guest satisfaction across workplace dining and café locations.
Empower managers, establish operational standards, and develop solutions for non-traditional dining formats.

Benefits

Medical, dental, and vision insurance
Life and accidental death insurance
Disability insurance
Retirement plan
Paid time off
Holiday time off, varying by site and state
Associate shopping program
Health and wellness programs
Discount marketplace
Identity theft protection
Pet insurance
Commuter benefits
Employee assistance program
Flexible spending accounts
Paid parental leave
Personal leave
Potential eligibility for additional paid and/or unpaid time off in accordance with applicable laws