General Manager - Restaurant

Love's Travel Stops & Country Stores•Lambsburg, VA

20d

About The Position

The General Manager leads restaurant and fresh kitchen operations, ensuring efficient processes and exceptional customer service. The role focuses on food safety, sales, inventory, food preparation, staff training and development, financial performance, and improving the customer dining experience. The manager also supports operational execution, scheduling, cash integrity, talent acquisition, and reporting.

Requirements

At least 1 year of restaurant management experience.
At least 1 year managing operations with an annual sales volume of $500,000 or more.
At least 1 year affecting and interpreting budgets and profit and loss statements.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong organizational and multitasking abilities, with attention to detail.
Ability to use various computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

Ensure the kitchen is safe, clean, and well maintained, and that proper food safety procedures are followed.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Work with team members to train and develop them in preparing and packaging customer orders promptly and meeting customer service expectations.
Use financial reporting, including profit and loss statements, to make business changes and capitalize on opportunities.
Address customer feedback and work to improve the overall dining experience.