General Manager(07375) - 96 14th St. NE

Domino's Franchise•Buffalo, MN

About The Position

The General Manager oversees store operations and team members while maintaining cost, inventory, cash, and food controls and customer relations. The role includes staffing, paperwork, scheduling, food management, store cleanliness, marketing, profitability, and ensuring that company policies and procedures are followed. The manager is expected to maintain store standards and provide great customer service. The position also includes general store duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. Deliveries may be part of the role: delivering products and promotional materials within a designated area by car and to customers’ doors. On-the-job orientation and training are provided. Work involves standing and walking for much of the day, handling ingredients and supplies, and using equipment such as a pizza cutter and pizza peel. Physical activities may include lifting deliveries weighing up to 50 pounds, carrying supplies and products, pushing or pulling trays on dollies, bending, crouching, reaching, and climbing stairs. The role may involve exposure to hot surfaces, varying temperatures, food odors, cornmeal dust, cramped spaces, moving mechanical parts, sharp edges, and adverse weather conditions.

Requirements

  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to follow company policies and procedures and maintain strict quality-control standards.
  • Ability to communicate verbally and in writing with customers and co-workers, including by telephone.
  • Ability to perform basic arithmetic and make correct monetary change.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to lift deliveries weighing up to 50 pounds and perform the listed physical tasks, including standing, walking, carrying, pushing, pulling, bending, reaching, and occasional climbing.
  • Ability to work under stress, perform repetitive tasks, work independently and with others, direct activities, and make judgments and decisions.
  • Transportation to and from work.

Responsibilities

  • Direct store activities and ensure team members follow company policies and procedures.
  • Maintain cost controls, inventory control, cash control, food management, and customer relations.
  • Manage staffing, paperwork, scheduling, attendance, and punctuality.
  • Maintain store cleanliness, a professional image, and adherence to standards.
  • Provide great customer service and contribute to marketing and store profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; and clean equipment and the facility.
  • Deliver products by car to customers within the designated delivery area and deliver flyers and door hangers.
  • Complete required paperwork and maintain quality-control standards.
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