General Manager(06340) - 705 E Santa Fe St.

Domino's Franchise•Olathe, KS

2d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager sets an example for the crew and is expected to follow all policies and procedures while maintaining strong customer service, attendance, and punctuality. The role involves directing activities, making judgments and decisions, working under stress, meeting quality standards, and performing repetitive tasks both independently and with others. General store duties may include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. The work may involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and potentially making deliveries. Working conditions can include temperature changes, cold and hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving parts, and adverse weather during outside tasks or deliveries.

Requirements

Ability to exercise judgment and make decisions.
Ability to perform basic math accurately and quickly, including making correct monetary change.
Ability to multitask and work under stress.
Ability to direct activities, perform repetitive tasks, work independently and with others, meet quality standards, and deal with people.
Ability to understand and provide correct written instructions.
Verbal, writing, and telephone communication skills to process orders and communicate with customers and coworkers.
Ability to use a computer keyboard or touch screen to enter orders.
Reliable attendance and punctuality.
Transportation to and from work.
Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
Ability to work in varying temperatures and other conditions described in the posting.

Responsibilities

Oversee everything that happens during a shift.
Manage staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain store image, cleanliness, and company standards.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Set an example for the crew and follow all policies and procedures.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, and clean the facility as needed.
Deliver products and promotional materials where required.