General Manager

Mossy Auto Group•San Diego, CA

22h•Onsite

About The Position

Mossy Auto Group, one of Southern California's premier automotive organizations, is seeking an accomplished General Manager to lead one of our high-performing dealerships. We are seeking a visionary leader with a proven track record of driving sales, profitability, operational excellence, and customer satisfaction who can lead a proficient workforce to meet or exceed sales forecasts and objectives, gross, and net profit goals along with customer satisfaction. Employees in this position will be paid a base salary, plus commissions. Commission amounts vary based on performance, with the expected average annual earning in this position of $325,000 to $611,000. This is a rare opportunity to take the helm of a successful dealership backed by the strength, stability, and reputation of Mossy Auto Group. Our mission statement is to create an environment of high integrity and mutual respect that nurtures openness, creativity, and innovation. As a family-owned and operated business, we consider each employee an extension of the Mossy family. For decades, we've built our reputation on delivering award-winning service and exceptional value to our customers and community.

Requirements

Successful experience as an Automotive General Manager or high-volume General Sales Manager
A proven history of growing sales and increasing profitability
Outstanding leadership, coaching, and team-building skills
Strong financial and operational acumen
A commitment to delivering world-class customer satisfaction
High integrity and a passion for developing people
Leadership and people skills that contribute to effective communication in managerial responsibilities
General Manager or General Sales Manager at High Volume Dealership Experience is required
Proven track record of achieving goals
Strong record of consistent positive Customer Satisfaction results
Team-oriented and effective in creating a positive work environment
Professional appearance and strong work ethic
Must be an overachiever who is focused, creative, competitive with a positive attitude/high-energy personality
Clean driving record/ valid CA driver's license.

Responsibilities

Driving sales, profitability, and market share
Leading and developing high-performing department managers and teams
Creating an exceptional customer experience that builds lifelong loyalty
Monitoring KPIs and implementing strategies that consistently exceed performance goals
Ensuring operational excellence across every department
Promote an understanding of and strong commitment to client satisfaction and to the Mossy Team
Plan and implement successful dealership operations
Maintain CSI at or above company standards
Assess the operations of all dealership departments to improve performance and set profitability goals and objectives
Oversee and work with department managers to improve operations, performance, and profitability
Oversee training and supervision of all dealership employees; along with hiring and discipline
Meet daily with department managers to review prior day performance, prevalent decisions, issues of concern, and to service daily objectives
Maintain strong working relationship with manufacturer and lending institutions
Establish and/or approve policies and procedures to ensure dealership operations comply with applicable federal, state and local laws and regulations
Encourage compliance with applicable laws and regulations
Serve as an effective dealership representative to community
Attend monthly financial statement review to discuss the results and implications of the financial statements
Conduct monthly operating plan meetings to review the previous month's performance relative to objectives and to review and approve MOP for upcoming month
Handle client complaints and interactions in an attempt to maintain longevity of client relationships while maintaining the integrity and interest of Mossy
Conduct daily dealership walk-throughs to maintain operational excellence, engage with employees, and remain connected to day-to-day activities
Meet weekly with team managers, sales consultants, finance managers, service manager, parts manager and business manager to review and evaluate the performance of the departments, teams, and individuals, to determine progress relative to objectives and to discuss all other areas of concern