General Manager Hardee's (6284)

Hardee's•Peoria, IL

About The Position

The General Manager is accountable for managing and operating the restaurant, ensuring that Team Members focus on hospitality and people and meet expectations in their roles. The General Manager reports to the District Manager and supervises Assistant Managers, Shift Leaders, and Team Members. The role operates the restaurant in line with its business plan and Capstone Restaurant Group’s values of People, Hospitality, and Integrity.

Requirements

3–5 years of management experience in a quick-service or fast-food dining concept.
Financial and analytical aptitude, including planning, budgeting, scheduling, and profit-and-loss management.
Valid driver’s license.
Excellent communication, interpersonal, and leadership skills.
Ability to work flexible hours and shifts to complete essential duties.
Ability to operate and use all equipment necessary to run the restaurant.
Ability to make effective decisions under pressure and delegate tasks appropriately.
Strong conflict-resolution skills.
High sense of urgency.
Self-motivated.
Excellent organizational, planning, and time-management skills.
Ability to stand for long periods, work around high temperatures and in close quarters, lift 50 pounds comfortably, work with cleaning products, and perform at a continuous high pace under pressure while maintaining quality and speed standards.

Responsibilities

Recruit and hire staff, and maintain a bench for future growth.
Execute marketing plans, including proper installation of point-of-purchase materials and menu board elements.
Ensure the restaurant is appropriately staffed and Team Members are trained through effective use of training programs.
Ensure the restaurant is open and fully operational during business hours as defined by the District Manager, Regional Director of Operations, and Operating Partner.
Provide leadership that creates excitement, enthusiasm, a positive mental attitude, and commitment to company objectives.
Maintain correct inventory levels and keep equipment in excellent condition through approved vendors.
Maintain excellent working knowledge and proficiency in all phases of restaurant operations and technology.
Supervise in accordance with performance and operating policies in the operations standards manual.
Work with, develop, and motivate Assistant Managers, Shift Leaders, and Team Members to perform to their highest possible ability.
Review preliminary profit-and-loss statements and forward questions to the District Manager.
Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.