General Manager - Floater

24 Hour Fitness • Oxnard, CA

1d

About The Position

The General Manager at 24 Hour Fitness leads club performance in support of the company’s mission, vision, and values. The role drives membership growth, revenue generation, and operational excellence while leading a high-performing team to deliver an exceptional member experience and achieve sales goals. The General Manager fosters an accountable, results-oriented culture and maintains a welcoming club environment.

This position oversees day-to-day club operations, team development, member engagement and retention, budgets, safety, facility maintenance, and community outreach. The schedule is consistently 9:00 AM–7:00 PM or 10:00 AM–8:00 PM, aligned with peak business hours and club needs. Travel of up to 10% may be required for training sessions and meetings.

Requirements

• 3–5+ years of management experience in the broader retail, hospitality, or fitness industry, with a proven track record of success.
• 2–4 years of progressive management experience supervising 3–10+ employees in a team environment, with measurable employee development and promotion outcomes.
• Ability to inspire and lead teams in delivering member and team-member initiatives through strong service and a consistent service culture.
• Ability to create an outstanding member and team-member experience and a high-performance culture through people development, innovation, and collaboration.
• Excellent communication, interpersonal, and customer service skills.
• CPR/AED certification within 30 days of hire, maintained throughout employment. The company provides access to an approved training program at no cost.
• Personal Training certification from a nationally recognized organization (for example, NASM or ISSA) within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of certification, subject to qualification and approval.
• Ability to travel up to 10% of the time for training sessions and meetings.
• Ability to meet the stated physical and environmental demands, including prolonged standing and walking; bending, stooping, climbing, reaching, and lifting or moving loads up to 25 pounds regularly and up to 50 pounds occasionally; and exposure to cleaning agents, fitness equipment, moving mechanical parts, and occasional loud noise.

Nice To Haves

• Bachelor’s degree in Business Administration, Sports Management, Exercise Science, Kinesiology, or a related field.
• Familiarity with sales techniques and strategies.
• Active involvement in the fitness community through professional associations or networking events.

Responsibilities

• Develop and implement strategies to grow membership sales, fitness, retail, and other revenue streams and exceed targets.
• Recruit, train, and develop a high-performing team with shared goals and a one-team mindset.
• Coach and support team members by setting clear objectives, delegating responsibilities, leveraging strengths, and promoting accountability and excellence.
• Build strong member relationships and create a welcoming, community-focused environment that supports members’ fitness goals.
• Oversee daily club operations, including facility maintenance, equipment upkeep, and cleanliness.
• Manage budgets, control expenses, maximize profitability, and follow company policies and procedures.
• Implement safety protocols and procedures in compliance with health and safety regulations.
• Represent the gym in the local community, attend events, and conduct outreach to attract new members.
• Develop and execute member retention strategies, including engagement programs, events, and incentives.
• Promote awareness of and compliance with company policies, procedures, standards, and relevant industry regulations.

Benefits

• Paid time off
• Medical coverage
• Dental coverage
• 401(k) with match for qualifying positions
• Free gym membership
• Discounts on products and personal training
• Employee Resource Groups and opportunities to participate in community events in person and virtually
• No-cost access to an approved CPR/AED training program
• No-cost access to a Personal Training certification program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed