General Manager

DICKEYS BARBECUE RESTAURANTS INC • Arlington, TX

7d

About The Position

Dickey’s Barbecue Pit is seeking a hands-on, business-minded restaurant leader to take ownership of the restaurant’s people, performance, and daily operations. The leader will work alongside the crew, uphold barbecue and brand standards, keep service running smoothly, and make sound business decisions that support sales and profitability.

The role combines team leadership, guest hospitality, food quality and safety, operational oversight, and financial management. The General Manager will recruit, train, coach, and develop employees; create a positive and accountable team culture; resolve guest concerns; and maintain efficient service. They will oversee food preparation, opening and closing routines, cleaning, maintenance, staffing, inventory, and compliance with operating, food safety, workplace safety, and regulatory standards.

The General Manager will monitor sales, labor, food costs, inventory, and operating performance; review sales reports and profit-and-loss statements; and take action to meet agreed financial targets. The role also supports catering, local promotions, community events, and other approved marketing efforts. Compensation is described as competitive and based on experience and responsibilities. Performance bonuses may be available, and profit-sharing or ownership participation may be offered under a separate written agreement.

Responsibilities

• Ensure barbecue meets Dickey’s standards for quality, consistency, freshness, and presentation, including monitoring products and portion sizes.
• Partner with the certified Pit Master on production schedules and product availability.
• Ensure the team follows approved recipes, preparation procedures, food safety practices, and quality standards.
• Keep the restaurant clean, organized, stocked, and ready to serve.
• Recruit, train, coach, and develop team members; set clear expectations and hold the team accountable.
• Build a positive culture centered on teamwork, respect, urgency, and strong attitudes; recognize performance and address problems early.
• Develop future leaders and support team members’ growth through the Dickey’s career pathway.
• Lead by example and participate in the work wherever the team needs support.
• Create a friendly, welcoming, and efficient guest experience while balancing speed, accuracy, and hospitality.
• Resolve guest complaints and help build guest loyalty.
• Manage restaurant sales, labor, food costs, inventory, and operating performance.
• Review sales reports and profit-and-loss statements and create action plans to achieve agreed financial targets.
• Control portion sizes, food waste, meat yields, purchasing, inventory variances, overtime, discounts, comps, cash controls, and controllable expenses.
• Build schedules that match staffing to business volume and identify opportunities to increase sales, grow catering, improve productivity, and protect profitability.
• Oversee daily opening, closing, food preparation, service, cleaning, and maintenance routines.
• Ensure compliance with Dickey’s operating procedures, brand standards, food safety requirements, workplace safety requirements, and regulations.
• Keep equipment, supplies, and inventory ready for business; promptly address staffing gaps, guest concerns, product shortages, and equipment issues.
• Support catering, local promotions, community events, and approved marketing initiatives; build relationships with local businesses, schools, organizations, and community partners.
• Share business ideas with ownership while adhering to brand standards and protecting the restaurant’s reputation.

Benefits

• Competitive compensation based on experience and responsibilities.
• Potential performance-based bonuses tied to agreed business results.
• Opportunities to develop leadership skills and grow with the business.
• Opportunity to make a meaningful impact on the restaurant and its team.
• Potential profit-sharing or ownership participation, if offered under a separate written agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed