General Manager

1115 Applied Industrial Technologies - PA LLC•Salisbury, MD

About The Position

Applied Industrial Technologies is hiring a General Manager to lead an industrial distribution service center with responsibility for sales leadership, operations, and profit and loss. The role leads the Inside and Outside Sales team and reports to the Regional Manager. It combines customer development in the field with hands-on involvement in service center operations, strategic planning, administrative work, project management, and team coaching. The manager develops industrial B2B customers personally and coaches Account Managers in customer development. The customer base includes agriculture, food, aggregate, mining, manufacturing, schools, hospitals, government, and other markets. The position oversees service center growth and profitability, sales and service, promotions, office and warehouse functions, and initiatives to improve sales, margins, and market share. Applied Industrial Technologies is a value-added distributor and technical solutions provider serving industrial markets. The company describes itself as a stable, established global leader with a people-first philosophy and career development opportunities.

Requirements

  • At least 3 years of proven B2B outside industrial sales experience, including calling on front-office and plant personnel.
  • Leadership and team-building experience.
  • Strong written and verbal communication skills, including English grammar skills.
  • Ability and desire to quickly learn new processes and systems.
  • Problem-solving and multitasking ability, a sense of urgency, and a sense of humor.
  • Solid computer skills.
  • Valid driver’s license and clean driving record (MVR).
  • High school diploma or equivalent.

Nice To Haves

  • Industrial sales or sales management experience is preferred.
  • Bearings and/or power transmission sales experience.

Responsibilities

  • Manage overall service center activities, including profitability and growth, inside and outside sales and service, product promotion programs, and office and warehouse functions.
  • Hold responsibility for service center profit and loss, including top- and bottom-line performance.
  • Lead the Inside and Outside Sales team and report to the Regional Manager.
  • Call on and develop customers in the field, and coach Account Managers in customer development.
  • Hire, train, and develop strong-performing team members; champion leadership competencies.
  • Lead training in sales expertise and product knowledge, and ensure high customer relations and satisfaction.
  • Develop, manage, and implement service center sales activities and strategies, account assignments, territory management, sales performance goals, and margin objectives.
  • Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
  • Recommend and implement actions to maximize sales, increase margins, and expand market share.
  • Manage personally assigned accounts as required.
  • Lead by example and create a positive, dynamic, and fun work environment.

Benefits

  • Base salary and bonus opportunities.
  • Company vehicle.
  • Health, vision, and dental coverage.
  • 401(k) with company match.
  • Paid vacation, sick time, and company holidays.
  • Tuition reimbursement.
  • Personalized training and development program.
  • Career development and advancement opportunities.
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