General Manager

Compass Group•San Francisco, CA

10d•$100,000 - $110,000•Onsite

About The Position

At Wolfgang Puck Catering, hospitality is more than service. It is about creating exceptional workplace experiences that bring people together through food, community, and innovation. As the General Manager, you will lead a premier corporate dining and catering operation in San Francisco, overseeing the strategic direction, daily operations, client relationships, financial performance, and team development efforts for a high-profile account. Working alongside culinary leaders, hospitality professionals, and client stakeholders, you will help shape a dining program that reflects the culture and expectations of a dynamic corporate environment. This opportunity is ideal for a hospitality leader who enjoys building relationships, developing high-performing teams, and creating memorable guest experiences while balancing operational excellence and business results.

Requirements

Experience leading hospitality, corporate dining, catering, conference center, hotel, restaurant, or related service operations.
Success managing client relationships in a service-focused environment.
Strong business acumen with experience supporting budgets, financial reporting, labor planning, and operational performance goals.
Ability to develop and inspire teams through coaching, collaboration, and effective communication.
Experience balancing strategic leadership with hands-on operational support.
Passion for hospitality and creating exceptional workplace experiences.
Strong problem-solving, organizational, and decision-making capabilities.
Ability to navigate changing priorities while maintaining focus on service excellence.
Experience partnering with culinary teams to deliver innovative food and hospitality programs.
Comfort utilizing Microsoft Office Suite, Outlook, reporting platforms, and business management systems.
Degree in Hospitality Management, Business Administration, Foodservice Management, or a related field, or equivalent professional experience.
Experience leading corporate dining and catering programs within technology, financial services, professional services, or other corporate environments.
Experience overseeing multiple service channels, including cafés, executive dining, conference services, and catering operations.
Knowledge of foodservice financial management, purchasing, contract compliance, and workforce planning.
Understanding of current workplace hospitality, wellness, sustainability, and dining trends.
Experience supporting executive-level stakeholders and high-profile client environments.

Responsibilities

Lead all aspects of corporate dining, hospitality, and catering operations across the account.
Foster strong client partnerships through proactive communication, collaboration, and thoughtful problem-solving.
Deliver an exceptional guest experience by maintaining high standards of hospitality, food quality, and service execution.
Partner with culinary leadership to develop innovative dining programs, catering offerings, and workplace hospitality initiatives.
Oversee financial performance, including budgeting, forecasting, labor management, revenue growth, and expense controls.
Analyze operational metrics and implement strategies that enhance efficiency, guest satisfaction, and overall performance.
Lead, mentor, and develop managers and frontline associates, creating an environment focused on engagement, learning, and career growth.
Support recruiting, onboarding, succession planning, and talent development efforts.
Ensure compliance with company standards, food safety regulations, workplace safety practices, and client requirements.
Collaborate with regional and corporate partners to implement new programs, technologies, and best practices.
Oversee planning and execution of executive meetings, conferences, client events, and large-scale catering functions.
Champion a culture of inclusion, teamwork, accountability, and continuous improvement.