General Manager - Fuel Farm

Menzies Aviation Careers•Sacramento, CA

11d

About The Position

The General Manager is responsible for the safety, security, environmental stewardship, quality, training, and overall operation of a Menzies Aviation station providing fuel-farm services. The role leads implementation of company policies, standard operating procedures, and applicable industry and government regulations, while maintaining corporate governance and financial controls. The General Manager oversees station service delivery, financial performance, compliance, customer relationships, business development, and the station’s managers and teams. The position also ensures that emergency and environmental response plans are developed and implemented, that security, quality, and environmental responsibilities are assigned, and that ground support equipment and vehicles are acquired, maintained, and operated safely. The General Manager reviews safety and operational performance indicators and holds employees accountable for compliance with company rules and policies. The role requires flexibility to work variable shifts, including nights, weekends, and holidays.

Requirements

Bachelor’s degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience.
At least 18 years of age.
Excellent leadership and people-management skills.
Experience in business development, sales, commercial negotiation, and pricing.
Broad general-management experience, including some years of senior-management experience.
Extensive management and/or support-service experience; airport ground-handling experience is preferred.
Strong communication and interpersonal skills, with confidence to influence and present at all levels.
Ability to influence, engage, and motivate people at all levels.
Requisite employment authority to work in the USA.
Current, valid driver’s license that can be maintained.
Ability to proficiently read, write, and speak English.
Ability to pass a criminal background check and pre-employment drug test.
Availability and flexibility to work variable shifts, including nights, weekends, and holidays.
Proficiency with desktop computing applications, including Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Airport ground-handling experience.

Responsibilities

Take responsibility for the safety and well-being of station staff and promote a Safety-First culture.
Implement and ensure adherence to company Safety, Security, Quality, and Training policies and procedures, as well as applicable industry and government regulations.
Lead and collaborate with the senior team to maintain effective safety and security systems, risk assessments, inspections, audits, training programs, operational processes, planning, and service delivery.
Participate in developing station-level budgets.
Maintain processes for inventory and accounting of company assets, consumable parts, contracted services, and vendor payments.
Manage station financial performance and compliance with corporate governance and legal requirements.
Interact with customers to promote station services and assess customer satisfaction.
Pursue new business opportunities and growth of existing services.
Ensure development and implementation of applicable emergency, business continuity, spill prevention, environmental response, and storm water plans.
Appoint a principal manager for station security matters in accordance with the company Security Manual.
Assign a primary delegate for compliance with the company Quality Assurance Manual.
Assign a primary delegate for compliance with the company Environmental Management System.
Ensure processes are in place for the acquisition, maintenance, and safe operation of ground support equipment and vehicles.
Direct and motivate managers to achieve agreed targets.
Review safety and operational performance indicators, audit findings, training completion, injury and damage rates, maintenance completion, safety scores, and delay reports.
Ensure firm, fair, and consistent accountability for compliance with company work rules and policies.
Take reasonable care of personal and others’ health, safety, and well-being at work, following applicable information, training, and workplace procedures.