General Manager - Automotive Experience Preferred

Tire Discounters, Inc.•Knoxville, TN

5h•Onsite

About The Position

Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store.

Requirements

Associate's degree or equivalent experience.
Minimum 2 years of management experience.
Strong retail sales experience.
Excellent telephone, verbal, and written communication skills.
Ability to handle pressure and multitask effectively.
Valid in-state driver's license.
Availability to work Saturdays.
Authorized to work in the USA (18+).

Nice To Haves

A.S.E. Certifications 4 and 5 are preferred but not required.

Responsibilities

Develops a strong sense of team at the location by setting and communicating goals and objectives.
Meets and exceeds sales goals through proper development of self and team members.
Ensure we are following Tire Discounters policies and standards to deliver a "WOW" experience to all our customers.
Maintain knowledge and presence within the community you support.
Ensure continuous implementation and enforcement of company's policies, programs, and procedures to include adherence to policies for work orders and invoices.
Attract, hire, train, and retain engaged team members at all levels at the assigned location.
Maintains team members schedule(s) aligning with company guidelines, business needs and proper payroll controls. Ensures weekly compliance with timecards and wage and hour laws.
Protect company assets, cash, inventory, equipment, systems and documents.
Step in to assist with the duties of absent team members as needed.
Ensure compliance with state, local, and federal laws.
Delegate authority and subsequent ownership of functions as appropriate for the position.
Maintain a neat, clean, and welcoming environment for customers and team members.