General Manager

Din Tai Fung North America•Los Angeles, CA
•$127,500 - $159,400•Onsite

About The Position

The General Manager is the co-leader of the restaurant, partnering with the Executive Kitchen Manager to ensure its overall success. The role takes full ownership of front-of-house operations, leading service excellence, managing inventory, controlling costs, and ensuring efficient labor planning. With a focus on team development, financial performance, and operational efficiency, the General Manager plays a critical role in driving the restaurant’s culture and success. The position is located at 10250 Santa Monica Blvd., #2400, Los Angeles, CA 90067 (Century City). The annual base salary range is $127,500–$159,400, with eligibility for an annual incentive plan based on individual and company performance. The position also offers the benefits and perks listed in the posting.

Requirements

  • At least 3 years of management experience in a high-volume, full-service restaurant.
  • Strong knowledge of brand standards, steps of service, and front-of-house operations.
  • Proven leadership experience hiring, training, and developing service-driven teams.
  • Ability to manage budgets and interpret financial statements, including labor costs and P&L.
  • Effective communication and organizational skills, including the ability to collaborate cross-functionally.
  • Ability to stand for long periods of time.
  • Ability to lift 20+ lbs.
  • Comfort with exposure to hot and cold temperatures.
  • Must be at least 18 years of age.
  • Must be able to provide documentation to work legally in the United States.

Nice To Haves

  • Bachelor’s degree or equivalent in Business, Hospitality, or a related field.

Responsibilities

  • Oversee all front-of-house operations to ensure service excellence, maintain brand standards, support smooth daily execution, and provide a consistent brand experience.
  • Lead by example and foster a positive work ethic and professional environment.
  • Hire, train, coach, and motivate staff to build team capability and align team members with company goals.
  • Set clear performance objectives, evaluate team members consistently, and take corrective action when needed.
  • Communicate business strategies and goals to team members, and maintain transparency with leadership through reporting and meeting participation.
  • Manage departmental budgets, understand financial reports, monitor profitability, follow accounting procedures, and meet budget goals.
  • Drive sales and profitability initiatives, including setting goals and managing control systems.
  • Develop effective schedules that meet business needs and labor budgets; identify staffing needs, select qualified team members, and build a strong leadership bench.
  • Oversee inventory control and timely, accurate ordering, and maintain vendor relationships to support operational efficiency and product quality.

Benefits

  • Employer contribution toward medical insurance for individuals and eligible dependents
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) plan with company match
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee meal discounts
  • Paid Time Off (PTO), accrued based on length of service
  • Paid Sick Leave (PSL)
  • Quarterly Wellness Days
  • Car allowance
  • Eligibility for an annual incentive plan/bonus
  • Opportunities for growth and internal promotion
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