General Manager

Windsor Communities•Englewood, CO

13d•Onsite

About The Position

The General Manager at Windsor at Meridian in Englewood, Colorado, maintains one to three properties to high standards and helps deliver an exceptional experience for current and prospective residents. The role coordinates with the Sales Leadership Team, Support Services Hub, and Service Team, with a focus on financial management, building quality, resident retention, risk and crisis management, and protecting each community’s reputation. The General Manager models the company’s mission, vision, and values and fosters a collaborative environment. The position supervises Resident Services and Service Managers directly and the Service Team indirectly, establishes performance goals, and leads regular operations and sales meetings. It also oversees budget and expenditure strategies, procurement compliance, resident engagement and renewal programs, and the appearance of community areas and apartments. The General Manager may assist at other Windsor Communities as directed. Starting base compensation is $94,000 annually, with a stated range of $94,000–$118,000 depending on experience, tenure, and location. Bonus potential is up to 20% of base salary, paid quarterly.

Requirements

Bachelor’s degree from a four-year college or university, and a minimum of five years of related experience and/or training in property management, or an equivalent combination of education and experience.
Minimum of five years of property management experience.

Responsibilities

Model and instill the company’s mission, vision, and values, fostering an environment that promotes associate success.
Supervise Resident Services and Service Managers directly and the Service Team indirectly.
Set short- and long-term performance goals with direct reports to achieve established benchmarks.
Conduct bi-weekly operations and sales meetings for associates, providing feedback and guidance on property and sales performance goals and expectations.
Partner with Learning & Development to ensure direct reports complete onboarding, ongoing, Fair Housing, and annual compliance training.
Develop and drive strategies to control expenditures, achieve budgeted revenue, and outperform sub-market peers.
Ensure purchase decisions, vendor selections, and invoice processing comply with the Procurement Policy.
Address resident concerns promptly to contribute to exceptional customer satisfaction.
Proactively maintain a high-quality living environment for residents.
Oversee resident appreciation events and resident engagement activities.
Oversee the resident renewal program and work toward company resident retention goals.
Inspect tour paths, shared areas, identified unguided tour apartments, vacant apartments, and ready apartments to ensure an exemplary appearance.
Assist at other Windsor Communities as directed by the Divisional Manager.
Perform additional assignments as directed.

Benefits

Starting base salary of $94,000, with a stated range of $94,000–$118,000 depending on experience, tenure, and location.
Bonus potential of up to 20% of base salary, paid quarterly.
20% housing discount at any Windsor Community.
Annual vacation and personal time, including one hour of paid sick and safe time for every 30 hours worked.
10 days of paid vacation accrued bi-weekly.
Six weeks of paid parental leave after one year of employment.
10 paid holidays annually and up to three floating days.
Medical, dental, and vision insurance.
Company-matched 401(k).
Cell phone stipend.
$500 bi-annual apparel allowance.
Tuition assistance.
Up to $300 annually for fitness reimbursement.
Training, mentoring, growth, and advancement opportunities.