General Manager

Implement4•Rockville, MD

13d

About The Position

We are on a mission to build one of the most impactful restoration businesses in the industry. Our network of dedicated professionals helps property owners in crisis rebuild their lives after devastating events such as water, fire, and mold damage. By joining our team, you’ll contribute to a company that values results, integrity, and putting customers first. In this pivotal leadership role, you’ll oversee all aspects of daily operations and hold full accountability for performance and profitability. You will drive growth, manage key performance metrics, foster a thriving workplace culture, and develop both staff and management teams. This role includes full ownership of the operating P&L for your assigned location. You’ll be responsible for organic growth, revenue targets, and market expansion. Supported by the parent company’s leadership team, the CEO, and a network of fellow GMs, you’ll have the resources to deliver exceptional service, drive operational excellence, and implement innovative solutions in a dynamic environment. If you’re a results-oriented leader who thrives on driving performance, achieving growth, and inspiring teams to excellence, we’d love to hear from you.

Requirements

General Manager (GM) experience
Full accountability for performance and profitability
Drive growth, manage key performance metrics, foster a thriving workplace culture, and develop both staff and management teams
Full ownership of the operating P&L for your assigned location
Responsible for organic growth, revenue targets, and market expansion
Results-oriented leader who thrives on driving performance, achieving growth, and inspiring teams to excellence

Responsibilities

Oversee all operational aspects of the assigned partner locations, ensuring alignment with company standards and goals.
Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
Provide referrals of top talent to improve the organization, contributing to long-term growth and development (GM’s, Partner Leaders, etc.).
Identify growth opportunities within 60 days and ensure action items post-deal closure are outlined and in action within 90 days.
Drive brand recognition within the community to become the partner of choice for restoration services.