Confidential: General Manager

Fun Town RV, LP•Fort Worth, TX

4d•Onsite

About The Position

An established and fast-growing organization is seeking a General Manager (GM) to oversee full operations of a multi-department retail dealership. This is a confidential opportunity to join a high-performing team in a leadership role that offers strong growth potential, competitive compensation, and the chance to drive meaningful impact. We are looking for a results-driven, customer-focused leader who thrives in fast-paced environments and is passionate about leading teams, driving performance, and delivering outstanding customer experiences.

Requirements

Minimum 5 years of multi-department dealership management experience (GSM or GM level)
Proven experience with P&L oversight, team leadership, and customer service excellence
Familiarity with DMS (e.g., Motility, CDK) and CRM systems (e.g., VIN Solutions)
Leadership & Accountability – Sets clear expectations and inspires team performance
Financial Acumen – Understands dealership financials and cost management
Customer Focus – Handles escalations and ensures high customer satisfaction
Team Development – Coaches and develops talent for long-term success
Adaptability – Comfortable navigating change and improving systems
Integrity – Models company values with professionalism and consistency
Ability to stand and walk for extended periods
Occasional lifting of 10–25 lbs
Role includes both office and dealership floor environments
Candidates must be authorized to work in the U.S.
Pre-employment background checks, driving record reviews, and drug screening may be required.

Nice To Haves

High school diploma or equivalent required; bachelor’s degree preferred
RV industry experience strongly preferred

Responsibilities

Oversee daily dealership operations including Sales, Finance, Service, Warranty, and Customer Care
Set and monitor performance goals, ensuring alignment with financial targets and customer satisfaction metrics
Drive operational efficiency through effective processes, staffing, and resource management
Recruit, train, and mentor department managers and staff across the dealership
Foster a culture of accountability, engagement, and continuous improvement
Support leadership development and succession planning
Ensure high standards of customer service and satisfaction across all touchpoints
Resolve escalated customer concerns professionally and promptly
Uphold brand standards and represent the organization with integrity and consistency
Analyze and manage departmental financial performance, P&L, and budgets
Approve and monitor expenditures, ensuring fiscal discipline
Collaborate with executive leadership to improve revenue and manage costs
Partner with marketing teams to execute localized and digital advertising strategies
Stay informed on market trends and competitive positioning
Provide regular communication to team and leadership on store performance and opportunities