The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, and profitability. The General Manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also involves working to a schedule, maintaining store standards and a perfect image, providing great customer service, and maintaining attendance and punctuality. Transportation to and from work is required. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires written, verbal, and telephone communication skills; basic arithmetic and cash-handling ability; coordination and precise movements; and the ability to enter orders using a computer keyboard or touch screen. The position may include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and carrying products between the store, vehicle, and customer locations. Drivers must navigate delivery areas and adverse terrain, including multi-story buildings and stairs. Other duties may arise beyond those listed.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed