General Manager(09226) - 100 S. Lake Rd.

Domino's Franchise•Lavon, TX

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, and profitability. The General Manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also involves working to a schedule, maintaining store standards and a perfect image, providing great customer service, and maintaining attendance and punctuality. Transportation to and from work is required. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires written, verbal, and telephone communication skills; basic arithmetic and cash-handling ability; coordination and precise movements; and the ability to enter orders using a computer keyboard or touch screen. The position may include delivery duties: delivering products by car to customers, distributing flyers and door hangers, and carrying products between the store, vehicle, and customer locations. Drivers must navigate delivery areas and adverse terrain, including multi-story buildings and stairs. Other duties may arise beyond those listed.

Requirements

  • Domino's management experience is required.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigation skills to read maps and locate addresses in the designated delivery area.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Manage all operations and activities during the assigned shift.
  • Staff the store and complete required paperwork.
  • Control costs, inventory, and cash.
  • Manage food operations and work to a schedule.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide customer service and support marketing and profitability.
  • Set an example by following company policies and procedures and expecting the same from the crew.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • When assigned delivery duties, deliver products by car, distribute flyers and door hangers, and carry products to customer locations.
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