General Manager

5122 Jersey Mike's 5122 • Decatur, GA

7d

About The Position

The General Manager is responsible for the complete management of a Jersey Mike’s store or operation. The role oversees sales, volume, service quality, customer satisfaction, and profit margin. The General Manager creates employee schedules, places inventory orders, leads employee training, leads by example, and participates in management team meetings and strategy sessions. Tasks may be delegated, but ultimate responsibility remains with the General Manager.

The position is part of a community-focused restaurant culture centered on serving high-quality subs, caring customer service, and supporting employee and professional development. Jersey Mike’s locations are independently owned and operated franchises, and each franchisee sets its own wages and benefits and makes its own hiring decisions.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old to operate the slicer.
• Serve Safe Certification - Food Handler.
• Reliable transportation.
• Excellent menu and product knowledge.
• Ability to thrive in a fast-paced environment.
• Desire to improve personal skills and capabilities.
• Ability to communicate effectively with guests.
• Participation in all Jersey Mike’s training programs.
• Ability to meet schedule requirements and perform reliably.

Nice To Haves

• Two years of quick-service restaurant (QSR) experience preferred.
• Awesome personality.

Responsibilities

• Manage the complete operation of a Jersey Mike’s store.
• Oversee store sales and volume.
• Oversee quality of service and customer satisfaction.
• Manage profit margin.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Ensure delegated tasks are completed while retaining ultimate responsibility for the operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED