General Manager - Let's Play Soccer, Ogden

Let's Play Soccer•Ogden, UT
•$70,000 - $80,000•Onsite

About The Position

The General Manager at Let’s Play Soccer in Ogden leads the team and day-to-day operation of an indoor soccer facility. The role creates a safe, welcoming, and enjoyable environment for players while balancing revenue goals with clear communication, fair decisions, and reliable follow-through. The General Manager is expected to lead through service, take ownership of operational issues, coach employees, and build customer loyalty and community connections through soccer and acts of service. Responsibilities span hiring, training, scheduling, and coaching staff; growing revenue through leagues, memberships, and local partnerships; managing budgets, spending, vendors, maintenance, safety, and compliance; and providing attentive guest service. The schedule requires nights and weekends, with shifts varying across the stated operating hours.

Requirements

  • Proven sales success.
  • Experience in a lead or supervisor role.
  • Bachelor’s degree or equivalent experience in customer service, sales, or operations.
  • Must be at least 18 years old.
  • Availability to work nights and weekends; listed operating hours are Monday–Friday 4 p.m.–1 a.m. and Saturday–Sunday 6 a.m.–1 a.m., with shifts varying.

Nice To Haves

  • Spanish/English bilingual ability.
  • Soccer or team-sports background.
  • Comfort with basic business numbers.

Responsibilities

  • Hire, train, schedule, and coach the team; establish clear standards and provide prompt feedback.
  • Grow revenue by filling leagues, increasing memberships, building local partnerships, and meeting monthly goals.
  • Manage the facility’s budget and spending, vendors, maintenance, safety, and compliance, and ensure clean, timely openings.
  • Welcome guests, resolve issues promptly, and follow up to build customer loyalty.
  • Adjust staffing, contact vendors, address customer concerns, and follow through when issues arise.
  • Support the team and customers directly, including helping at the front desk, assisting referees, and resolving scheduling problems.
  • Create a safe, fun, and welcoming experience for players and the community.
  • Build repeat business and referrals through positive customer experiences.

Benefits

  • $70,000–$80,000 base salary plus bonuses.
  • Medical, mental health, vision, and dental coverage described as 100% paid.
  • 401(k) match.
  • Unlimited vacation.
  • Personal leadership coach.
  • Professional certifications.
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