General Manager(06340) - 705 E Santa Fe St.

Domino's Franchise•Olathe, KS

3d•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, following all policies and procedures, and ensuring excellent customer service, attendance, punctuality, and a polished store image. The position is listed with a salary range of $63,000–$95,000+. The role operates in a pizza-store environment and may involve the general duties described for store team members: operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also outlines physical, sensory, and work-condition requirements associated with store operations and delivery activities.

Requirements

Use judgment, math skills, and the ability to multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and the ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate delivery areas and, when applicable, adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the physical requirements described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Reliable transportation to and from work.
Ability to work around varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather conditions.
Ability to talk and hear on the telephone; near, mid-range, depth, far, and night vision; and ability to distinguish hot and cold surfaces.

Responsibilities

Oversee all activities during the assigned shift.
Manage staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food operations and work to a schedule.
Maintain store cleanliness, image, and operating standards.
Provide great customer service and manage customer relations.
Ensure attendance and punctuality expectations are met.
Support store marketing and profitability.
Follow all company policies and procedures and expect the crew to do the same.
Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; and complete associated paperwork.
Clean equipment and the facility approximately daily.