General Manager

Country Inn & Suites • Columbia, SC

3d • Onsite

About The Position

Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, engineering and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors. Oversees all aspects of the hotel operations, including: guest relations, front desk, housekeeping, maintenance, finances, team building and staff development.

Requirements

• Previous Hotel Managerial Experience required
• Relevant hotel management or supervisory experience.
• 2 years experience as an GM or 3 years as an AGM
• Must be highly motivated, self-directed and demonstrate a desire for achievement
• Exceptional guest service skills
• Word and Excel knowledge

Responsibilities

• Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
• Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care
• Create new programs in response to market conditions and revenue opportunities
• Coordinate internal training and development programs
• Maintain a high personal visibility throughout the property and throughout the community
• Ensure hotel is in compliance with federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws
• Oversee all the major operations of the hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed