General Manager

MOD Super Fast Pizza, LLC•Frisco, TX

13d•$50,000 - $55,000

About The Position

The General Manager leads a MOD Pizza store and is accountable for its operations, business results, team development, customer experience, and profitability. The role requires a genuine love for people, business savvy, and accountability. The General Manager provides leadership and direction to the MOD team, living, teaching, and demonstrating MOD culture and standards in all interactions. The position divides time between focused management work—coaching the team, developing skills, planning the business, and engaging customers—and working on the floor alongside the Squad to deliver a great experience. MOD describes its purpose as developing engaged and inspired people, building loyal customers, and achieving business goals. Compensation is $50,000–$55,000, varying based on qualifications, competencies, experience, and geographic location. A quarterly performance bonus program offers the opportunity to earn up to $6,000 annually.

Requirements

At least 2 years of General Manager experience in a restaurant.
Tenacious spirit, pride, and a sense of ownership for a business.
Proven success training, developing, and leading teams.
Experience ordering, receiving, and controlling inventory in a food service environment.
Must obtain a food safety certification and/or alcohol beverage certification within 30 days of the start date.
Must be at least 21 years old.
Ability to work in an open kitchen, rotating between front and back of house.
Ability to walk, bend, twist, reach, stoop, kneel, crouch, carry, push, pull, and handle or move objects weighing up to 50 pounds.
Ability to operate handheld appliances, sharp knives, and kitchen equipment, including an industrial can opener, dough press, industrial dishwasher, and very hot oven.
Ability to communicate and exchange information quickly in English with Squad members and others.

Nice To Haves

College education in business or a related field may substitute for a portion of the required experience.
Strong written and verbal communication skills.

Responsibilities

Oversee daily store operations and drive business results, customer experience, and Squad experience.
Lead the entire Squad, with particular attention to Store Coaches and Shift Captains.
Identify opportunities to improve store performance, review results, and develop action plans.
Engage the Squad in solving problems and achieving store goals.
Partner with peers and leaders and communicate what is needed for success.
Maintain staffing levels through proactive recruiting and selection.
Build and sustain community relationships.
Use forecasts and the labor model to allocate staffing and schedules.
Execute training programs for new and existing Squad members.
Maintain accountability for store cleanliness and food safety.
Hold Squad members accountable for performance and support their ongoing development.
Celebrate team successes.
Manage inventory and ensure supplies are ordered, received, processed, and labeled.
Maintain accurate, secure, and timely cash management.
Communicate upcoming initiatives to the Squad.
Track, report, or resolve facilities issues.
Demonstrate MOD values by embracing learning and improvement, focusing on solutions, serving and supporting others, expressing appreciation, helping create a safe environment, and embodying MOD culture and standards.

Benefits

Quarterly performance bonus program with potential earnings up to $6,000 annually.
Paid sick time.
Four weeks of paid vacation.
Medical, dental, and vision insurance eligibility based on hours worked.
Paid parental leave.
Free pizza, salad, and beverages.
Pet insurance.
Discounted gym membership.
Free counseling sessions.
401(k) retirement plan.