General Manager(08032) - 710 North Parkway Dr.
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The role requires working to a schedule, maintaining a positive store image, providing great customer service, and demonstrating reliable attendance and punctuality. Training and orientation are provided on the job. The posting also describes general team-member duties and physical and environmental conditions associated with store work.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Reliable transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and stairs.
Responsibilities
- Oversee everything that happens during the shift.
- Manage staffing, paperwork, cost controls, inventory control, cash control, and food management.
- Maintain customer relations and provide great customer service.
- Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to standards.
- Set an example by following all company policies and procedures and expecting the same from the crew.
- Support marketing and store profitability.
- Perform general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
- For delivery duties described in the posting: deliver products and promotional materials, and navigate to customer locations within the designated delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
