General Manager - Salt Lake City, Utah New Shop Opening

Salt & Straw • Salt Lake City, UT

18h • Onsite

About The Position

Salt & Straw is expanding to Salt Lake City and is seeking experienced General Managers to help establish the brand in this new market. The General Manager will be responsible for opening and leading one of the first Salt & Straw scoop shops in the state, building high-performing teams, and creating a neighborhood destination. This role is pivotal in launching and shaping Salt & Straw's presence in the market.

Requirements

• 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+).
• Have led teams of 10+ people in a fast-paced environment.
• Know how to coach, develop, and support people with clarity and care.
• Enjoy balancing people leadership with operational responsibility.
• Energized by building something new and helping teams grow.
• 18+ years old.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance.
• Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators.
• Set clear expectations and coach with consistency, generosity, and directness.
• Create a culture where people feel supported, challenged, and proud of their work.
• Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care.
• Use data and insights to drive results across sales, labor, and guest experience.
• Navigate challenges with calm leadership and celebrate wins.
• Build strong relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor.
• Partner with District Managers and cross-functional teams to support long-term shop and market success.

Benefits

• Competitive base pay
• Up to 20% quarterly bonus potential
• Optional earned wages access
• 401(k) match with 50% company match up to 1% of your salary after three months
• Medical, dental & vision insurance options starting your first month
• 2 weeks PTO (starting), grows with tenure
• 12 paid holidays/year
• Paid Sick Time
• Two Days Off in a Row
• Mental Health Support: On-demand access 24/7/365 for you and your family
• Educational Support: Up to $1,800/year to support learning goals
• 30% off all products (Team Discount)
• First Dibs on Flavors before the public
• Pet Insurance
• Flexible Spending Accounts
• Accident & Critical Illness Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed