Assistant General Manager - Salt Lake City, Utah New Shop Opening!

Salt & Straw • Salt Lake City, UT

4d • Onsite

About The Position

Salt & Straw is expanding to Salt Lake City and is looking for experienced Assistant General Managers to support their first shops. This role involves bringing a creative, community-driven vision to life and shaping the future of Salt & Straw in Utah. The Assistant General Manager will support the launch of the first Utah shops, help build and develop strong teams, ensure operational excellence, and contribute to creating a shop that becomes a true neighborhood destination. Combining hands-on leadership with operational execution, this role is key in bringing the company's vision to life.

Requirements

• High school diploma/GED
• 2+ years of food service, fast-casual dining, or hospitality experience
• 18+ months of progressive leadership experience
• Experience leading teams of 10+ Team Members in a high-volume environment
• Ability to coach, develop, and support people with clarity and care
• Excited to grow into greater leadership responsibility
• 18+ years of age
• Available to work evenings, weekends, and holidays

Responsibilities

• Partner with the GM to achieve operational, cultural, and financial goals
• Lead shifts, ensuring smooth operations and exceptional guest experiences
• Plan and execute daily shift schedules, task assignments, and team safety
• Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers
• Support recruiting, hiring, onboarding, training, and retention of a high-performing team
• Manage cash transactions, inventory, and ensure product quality and food safety
• Assist with payroll, supplies, shop communications, and daily documentation
• Monitor labor and sales performance and support monthly P&L insights
• Partner on maintenance needs and vendor communications
• Deliver memorable hospitality, share flavor stories, and resolve guest concerns
• Step into team roles as needed and participate in community events

Benefits

• Performance Bonus Plan
• Optional earned wages access
• 401(k) match with 50% company match up to 1% of your salary after three months
• Medical, dental & vision insurance options starting your first month
• 2 weeks PTO, growing from there
• 12 paid holidays/year
• Paid Sick Time
• Two Days Off in a Row
• Mental Health Support: On-demand access 24/7/365 for you and your family
• Up to $1,800/year for educational support
• 30% off all products (Team Discount)
• First Dibs on Flavors before the public
• Pet Insurance
• Flexible Spending Accounts
• Accident & Critical Illness Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED