General Manager

Panera Bread•Cottage Grove, MN

About The Position

The General Manager leads and oversees the success of a Panera bakery-cafe, taking ownership of its operations and making strategic decisions. The role focuses on creating an environment where team members can thrive, guests receive the Panera Warmth, and each shift meets the bakery-cafe’s goals and standards. The General Manager is also responsible for building a culture of warmth, belonging, growth, and trust.

Requirements

  • At least 18 years of age.
  • ServSafe certification or ability to obtain it.
  • Proven ability to drive positive results through strong business acumen.
  • Proven ability to run successful shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • Ability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
  • Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
  • Ability to stand and walk for up to 6 hours.
  • Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.
  • Any job offer is conditional upon the results of a background check.

Nice To Haves

  • At least 3 years of restaurant General Manager experience is preferred.

Responsibilities

  • Lead the bakery-cafe team, including staffing plans, scheduling, people development, career development, performance management, training, and succession planning.
  • Hire, onboard, and train team members, and motivate, engage, inspire, and recognize the team.
  • Manage team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations.
  • Develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
  • Follow operational procedures and execute company strategies and initiatives.
  • Ensure guests are delighted by the quality of food, service, and staff, and build relationships that encourage guest loyalty.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Manage the bakery-cafe’s overall costs and inventory.
  • Promote a culture of warmth, belonging, growth, and trust.
  • Direct, motivate, coach, and develop others while running successful shifts.
  • Represent Panera’s Guiding Values and Behaviors by taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

  • Competitive pay of $65,000–$75,000 and eligibility for quarterly bonuses.
  • Free on-shift meals and unlimited fountain beverages.
  • Paid vacation, sick time, and holidays.
  • Medical, dental, vision, life, and pet insurance.
  • 401(k) with match available.
  • Career advancement and leadership development opportunities.
  • Tuition discounts.
  • Perks and rewards for team members.
  • Team member assistance program.
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