General Manager II - Store 6898 - Bowling Green, KY

Advance Auto Parts•Bowling Green, KY

22d

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role inspires and develops the store team, helps customers succeed, grows the business with integrity, and applies knowledge of store systems, automotive systems, and parts to support DIY customers. The General Manager develops and maintains Professional Customer relationships and program growth, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts that include rotating nights and weekends and an hour for lunch. Additional hours may be required according to staffing, store conditions, sales performance, and other business demands. The schedule is based on the needs of the business. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively in English, both spoken and written, and build strong relationships with customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to work the business-required schedule, including rotating nights and weekends, and a minimum of 50–55 hours per week.
Ability to perform the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or achieve an ASE-ready equivalent.
Proficiency with Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including creating customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Perform manager-on-duty responsibilities, including coaching, floor and phone management, assigning and completing tasks, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.