General Manager O'Steen Acura and Volvo Cars of Athens

O'Steen Automotive Group•Athens, GA

7d•$150,000 - $450,000•Onsite

About The Position

O'Steen Automotive Group is seeking a high-energy, proven automotive General Manager to lead the O'Steen Acura and O'Steen Volvo Cars of Athens dealerships. This role requires a hands-on leader who is actively involved in the day-to-day operations, including desking deals, coaching sales staff, managing gross profit, developing managers, reading financial statements, and leading from the front. The ideal candidate will have the energy, experience, and personality to elevate a growing organization, fostering a positive work environment and a strong customer base. As General Manager, you will have overall responsibility for the performance, culture, and profitability of both dealerships, leading teams across Sales, F&I, Service, Parts, and administrative operations, while collaborating with ownership and senior leadership to achieve group goals. This position demands a GM who can actively sell, sit with customers and salespeople, work deals, structure trades, negotiate, and help close business, while also teaching these skills to the team.

Requirements

Significant automotive dealership management experience.
Previous experience as a General Manager, General Sales Manager, Sales Manager, or similar senior dealership leadership position.
Demonstrated success in sales volume, gross profit, CSI, and overall dealership profitability.
Strong experience desking and structuring automotive deals.
Proven ability to recruit, train, motivate, and retain sales professionals and managers.
Strong understanding of new and used vehicle operations.
Working knowledge of F&I, Service, Parts, inventory management, and dealership accounting.
Strong understanding of dealership KPIs and financial statements.
Valid driver's license and acceptable driving record.
Must be able to pass Background test/ Drug screening.

Nice To Haves

Premium/luxury or import-brand experience is strongly preferred.
Excellent communication, organizational, and leadership skills.

Responsibilities

Lead the overall operations and performance of both O'Steen Acura and O'Steen Volvo Cars of Athens.
Set the pace, energy, and culture for the entire organization.
Be highly visible and active on the showroom floor.
Desk deals and personally assist managers and salespeople with difficult negotiations.
Coach sales managers and salespeople on deal structure, gross profit, closing techniques, and customer experience.
Review every aspect of dealership performance and hold leaders accountable for results.
Develop and execute plans to increase new and pre-owned vehicle sales.
Drive gross profit while maintaining a strong customer experience.
Manage inventory, pricing, aging, turn, and used-vehicle profitability.
Work closely with F&I to improve PVR, product penetration, lender relationships, and overall profitability.
Partner with Fixed Operations leadership to maximize Service and Parts performance.
Monitor CSI, customer retention, online reputation, and manufacturer objectives.
Analyze dealership financial statements and understand how daily decisions impact profitability.
Recruit, retain, train, coach, and develop high-performing managers and employees.
Create clear expectations and hold the team accountable for achieving them.
Establish a culture of urgency, professionalism, teamwork, and continuous improvement.
Ensure the dealerships consistently deliver an exceptional premium-brand customer experience.
Maintain strong relationships with Acura, Volvo, customers, employees, and the local community.
Work closely with ownership and O'Steen Automotive Group leadership to establish and execute strategic goals.