General Manager| TownePlace Suites Ellensburg, WA
About The Position
The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following: Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share. Holding the property leadership team accountable for strategy execution. Guiding professional development of the property leadership team and all team members. Ensuring sales engines are leveraged. Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results. Being active in the local community to build strong relationships with local officials, businesses, and customers.
Requirements
- A highly experienced General Manager with 2+ years of hotel leadership in a select-service-level property.
- Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
- Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
- Working knowledge of ProfitSword, ADP, and One Yield.
- Well organized, detail-oriented, and able to work independently.
- Display initiative, perseverance, and analytical skills.
- Able to deliver exceptional guest service and employee satisfaction.
- Team player, professional, and lead with integrity
- Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
- Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!
Responsibilities
- Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
- Holding the property leadership team accountable for strategy execution.
- Guiding professional development of the property leadership team and all team members.
- Ensuring sales engines are leveraged.
- Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
- Being active in the local community to build strong relationships with local officials, businesses, and customers.
Benefits
- Medical, dental, vision insurance available for full-time employees and their families
- Short-term and Long-term Disability Insurance
- Supplemental Life Insurance
- Flexible Savings Account
- 401k with up to a 5% company match
- Vacation Time - 80 hours on your first 3 years of service
- Sick Time – 1 hour accrued per 30 hours worked
- Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- Cell phone allowance
- Access to our Talent team to help you reach your career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
