Housekeeping TownePlace Suites by Marriott

Alliance Hearing Inc•O'Fallon, IL

2d•Onsite

About The Position

We are looking for Housekeeping staff to deliver exceptional guest service. Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem-solve are essential qualities of a successful candidate.

Requirements

High School diploma or equivalent
Stand and walk for an extended period or for an entire work shift
Move, lift, and carry objects weighing less than or equal to 30 pounds with or without assistance
Must be well organized and able to multitask efficiently
Must be flexible and able to work weekends and holidays

Nice To Haves

Housekeeping or janitorial experience preferred but not required

Responsibilities

Cleans guest rooms, lobbies, lounges, rest rooms, corridors, elevators, and stairways to brand standards within the appropriate time requirements.
Sorts, counts, fold, marks, or carries linens.
Replenishes supplies such as bathroom necessities, drinking glasses, and writing supplies.
Transports trash and waste to disposal area.
Stocks, organizes, and maintains housekeeping carts and equipment.
Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage or accidents.
Ensures key control and security policies to maintain the guest’s privacy and security of personal belongings when working in guestrooms.
Communicate with the maintenance department regarding room needs.
Resolve guest issues.
Welcome and acknowledge all guests according to company standards.
Anticipate and address all guests' needs.
Thank guests with genuine appreciation.
Perform other reasonable job duties as requested by supervisors.
Comply with Quality Assurance expectations and standards.
Ensure uniform & personal appearance are clean and professional.