General Manager

Chipotle•Easton, PA
•Onsite

About The Position

Chipotle’s General Managers lead restaurant teams and oversee the day-to-day business. They hire and develop employees, build a strong team culture, deliver excellent hospitality, and manage restaurant operations and financial performance. The role includes developing leadership and operations skills while supporting Chipotle’s mission to make better food accessible to everyone. General Managers work in a fast-paced kitchen environment and interact with customers. The schedule includes lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours. Physical requirements include standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kg), and performing other physical activities needed for the job. The role also involves working around varied temperatures, tasting and preparing food, and communicating with team members and customers. The estimated base pay range is $53,000–$74,000. The position is also eligible for quarterly cash bonuses based on performance and other factors; actual compensation may vary based on skill level, experience, and education.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and providing a guest-focused experience.
  • Friendly and enthusiastic attitude.
  • Enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 pounds (25 kg) and perform other physical activities required for the role.
  • Ability to work in a fast-paced kitchen environment, interact with customers, work around varied temperatures, and taste and prepare food.
  • Strong communication with Chipotle team members and customers.

Responsibilities

  • Uphold high standards of hospitality and provide a positive guest experience.
  • Ensure speed of service and order accuracy.
  • Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Direct team members to deliver accurate and timely digital orders.
  • Manage the restaurant’s day-to-day operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant guest-ready.
  • Uphold food safety, operational, and compliance standards.
  • Manage the restaurant’s financial performance and achieve its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across operating hours.
  • Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan, including 401(k).
  • Quarterly bonus program and performance-based cash bonuses.
  • People development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off, including sick leave and vacation time.
  • Holiday closures.
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