General Manager

Vector Security and Vector Security Networks Career•Princeton, NJ

2d•Onsite

About The Position

At Vector Security, we are looking for a General Manager to lead our team. This role is responsible for driving profitable sales growth and managing all aspects of talent management. We offer great benefits, a competitive salary, and growth opportunities. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Requirements

Bachelor’s Degree preferred or equivalent experience in business management or related field.
Minimum 5 years of successful leadership experience.
The knowledge, communication skills, courage and influence to facilitate change and drive results.
Capacity to create effective sales driven culture.
Must be able to develop team concepts and work with multi-departmental personnel.
Must be able to make the sound and accurate decisions that will affect the branch success.
Must be able to assist in personnel decisions regarding various aspects/stages of employment.
Must be able to multi-task and manage multiple projects, departments, and personnel.
Must be able to meet customer (internal and External) deadlines.
Valid driver’s license with an acceptable driving history.

Responsibilities

Drive profitable sales growth.
Manage daily sales performance via trainers and sales leaders, and partner with them to reach/exceed sales goals.
Ensure execution of all sales strategies.
Engage in community outreach and develop relationships; be the market expert relative to competitors and community activity, as well as potential acquisitions.
Take part in key customer engagement.
Manage the financials and participate in the budgeting process.
Be the escalation point for customer issues.
Be the liaison for Enterprise and Shared Services resources, products and services.
Partner with Shared Services to ensure a positive customer experience.
Drive / implement company-wide initiatives.
Communicate systems/process improvements or suggested new processes to the RVP for further evaluation and escalation.
Hire and promote the talent needed to meet or exceed plan.
Develop team members, including close engagement with technician training.
Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission and values.
Retain high performing talent.
Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations.
Recognize team members.
Hold all team members accountable for their work, ensure compliance with company policies and procedures, and make difficult decisions when team members aren’t meeting expectations.