General Manager

PCRK Group•Oswego, IL

12d•$50,000 - $65,000•Onsite

About The Position

Massage Envy is looking for a driven, people-focused General Manager to lead their Oswego, IL location. This role is for individuals passionate about wellness, developing high-performing teams, and thriving in a results-driven environment. At PCRK Group- Massage Envy, the General Manager will create a supportive, empowered workplace where people love to work and clients love to visit. The company emphasizes that wellness is for their teams too, not just clients.

Requirements

A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
Passionate about wellness and committed to creating a positive environment for both clients and staff.
A strong communicator and motivator with a knack for building cohesive, productive teams.
Skilled at interpreting business metrics and using them to drive smart decisions.
Organized, proactive, and able to thrive in a fast-paced setting.

Nice To Haves

Spa, fitness, retail, or hospitality experience

Responsibilities

Lead by example, championing Massage Envy’s core values in every interaction.
Coach and mentor your team, setting them up for success and encouraging continuous growth.
Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
Foster a supportive, high-energy culture where team members feel valued and empowered.

Benefits

Compensation that includes base salary, generous commissions and bonus opportunities
Excellent Medical Plans
Dental & Vision Insurance
Paid Time Off
Comprehensive 401k package
Employee discount on products
Free massage/skincare services monthly

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