About The Position

This position assists in the direction and coordination of the activities and personnel at a major NMS unit to obtain optimum efficiency and economy of operations. The General Manager will administer, supervise, and direct ongoing business activity.

Requirements

  • High School Diploma or GED equivalent.
  • At least two (2) years of experience directly related to the assigned area.
  • At least one-year experience working as a Manager in a similar setting.
  • Must be able to obtain a GSC certification within 6 months from the date of hire.
  • The ability to operate office equipment and general business software programs.
  • A thorough knowledge of managing, planning and organizing the type of activities in assigned area with the ability to address the technical matters involved.
  • Must be able to review and work with general business reports, sales reports, budget reports, sales analysis, etc.
  • A suitability and capacity for a position of authority.
  • The ability to work toward accomplishing objectives with a sense of urgency.
  • The ability to work effectively with a minimum of supervision or support.
  • The ability to support honest and fair treatment of employees and customers.
  • The ability to effectively communicate performance expectations to employees.
  • The ability to balance multiple activities with an attention to detail.
  • The recognition that service is a demonstrated attitude and a state of mind, not a task or step

Nice To Haves

  • Preference will be given to those with two (2) years related training in a college, vocational, or technical school.

Responsibilities

  • Directly supervises and manages the business activity of the airport dining facility and the catering operation.
  • Directly oversees fleet, janitorial and food service employees.
  • Helps maintain good customer/client communications that enable efficient problem resolution and acceptance of new services or programs.
  • Supports a comprehensive safety program.
  • Performs general administrative/office tasks ensuring compliance of assigned responsibilities/activities with all internal and external regulations as well as sound business practices.
  • Creates, monitors, and reviews a variety of such business reports as sales reports, inventory reports, budget reports, etc.
  • Handles a wide variety of employee related matters such as hiring, firing, general employment issues, paperwork, PAN’s, etc.
  • Assist in identifying effective solutions to business problems.
  • Analyze and resolve work problems or assist employees in solving work problems.
  • Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood.
  • Monitors and delivers a variety of staff training activities to improve efficiency and ensure conformance with standard procedures and practices.
  • Make sure all assigned equipment is maintained in compliance with service standards.
  • Consistently demonstrates professional skills in assigned area’s activities, all forms of communications, implementing operational efficiencies, the handling of changes, making decisions, and solving problems.
  • This position is responsible for the supervision of staff.
  • Other duties that are pertinent to the department or unit’s success also may be assigned.
  • Direct assigned employees, most of which will be management or highly skilled technical employees, including the Executive Chef and the Catering Manager.
  • Responsible for their overall direction, coordination, and evaluation.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

  • Federal Health Benefits
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