General Manager(03029) - 3620 US Hwy 98 W

Domino's Franchise•Santa Rosa Beach, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. The role requires directing activities, completing repetitive tasks, working independently and with others, working under stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions. On-the-job orientation and training are provided. The position also includes general store tasks such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves standing for most tasks, walking short distances, completing paperwork while seated, and physical tasks such as lifting and carrying supplies, pushing or pulling trays on dollies, occasional climbing, bending, crouching, and continuous reaching and hand use. Work conditions include varying weather during outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, and exposure to hot surfaces and moving or sharp equipment.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing and pulling trays, climbing occasionally, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Manage all activities during the assigned shift.
  • Control costs, inventory, and cash, and manage customer relations.
  • Set an example for the crew and ensure company policies, procedures, and standards are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and quality standards.
  • Provide great customer service.
  • Monitor attendance and punctuality.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
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