General Manager - New Concept at Ballpark Commons
About The Position
Something new is coming to Ballpark Commons — and we’re looking for the General Manager who will help bring it to life. We are seeking an experienced, energetic, and hands-on General Manager to take the reins of our newest venture at Ballpark Commons in Franklin, Wisconsin. While we're keeping the details of the concept under wraps for just a little longer, this new space will combine food, drinks, entertainment, and guest experience into one exciting destination. This is a unique opportunity to get in on the ground floor of a brand-new concept. The General Manager will play an integral role in preparing the operation for opening, building the team, establishing expectations and processes, and ultimately overseeing the day-to-day success of the business. We're looking for someone who isn't afraid to jump in, solve problems, develop people, and take true ownership of their operation.
Requirements
- Previous management experience in restaurants, bars, hospitality, entertainment venues, or a similar high-volume environment is strongly preferred.
- Strong leadership and people-management skills
- Experience hiring, training, scheduling, and developing employees
- Understanding of food and beverage operations
- Strong organizational and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Financial awareness, including labor management, inventory, cost controls, and sales performance
- Excellent communication and guest-service skills
- A willingness to be hands-on and visible within the operation
- Flexibility to work evenings, weekends, holidays, and events as business needs require
Responsibilities
- Recruit, hire, train, schedule, and develop a high-performing team
- Lead day-to-day food, beverage, entertainment, and guest-service operations
- Help develop and implement operating procedures for the new concept
- Create a positive, accountable, and energetic workplace culture
- Maintain high standards for hospitality, cleanliness, food quality, and overall guest experience
- Manage labor, scheduling, inventory, purchasing, and operational expenses
- Monitor sales and financial performance and identify opportunities for growth
- Ensure compliance with company policies and applicable health, safety, and alcohol-service requirements
- Address guest concerns quickly and professionally
- Work collaboratively with Ballpark Commons leadership and other campus operations
- Assist with events, promotions, programming, and other initiatives that drive traffic and revenue
- Be present and engaged during peak business periods, including nights, weekends, holidays, and special events
- Take ownership of the operation and be willing to jump in wherever needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
