General Manager, Medical Office Building

JLL•Chicago, IL

6d•Onsite

About The Position

The General Manager (GM) is responsible for managing a Class A Medical Office Building in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

Requirements

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
Demonstrated expertise in client relationship management and business development within the commercial real estate sector
Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
Valid real estate license or ability to obtain within specified timeframe
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Medical Office Building Management Experience Preferred
Professional certifications such as LEED GA, or equivalent industry credentials
Strong network of industry relationships and demonstrated thought leadership in real estate

Responsibilities

Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting.
Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards
Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement
All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
Works with Chief Engineer to oversee all preventative maintenance programs.
Prioritize day-to-day operations and provide directions to engineering staff.
Assists with high level rent collections.
On-site presence required