General Manager

PLANET FITNESS • Tigard, OR

16d • Onsite

About The Position

Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs. We own and operate over 50 Planet Fitness clubs across various locations. Our mission is to create and serve our communities by enriching lives through passionate team members who embody Planet Fitness values. Planet Fitness is a globally recognized brand known for its high-value, low-price fitness model and its commitment to providing a welcoming, non-intimidating environment, referred to as the Judgement Free Zone®.

Requirements

• 2 years of Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere, or two years of Planet Fitness experience preferred.
• Comfortable working a flexible rotating schedule.
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• A High School Diploma or Equivalent required.
• Current CPR Certification required or willingness to get certified upon hire.
• Ability to talk and hear, sit, stand, and use hands and fingers to handle or feel.
• Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Ability to frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Nice To Haves

• A Bachelor's Degree or four years of supervisor or manager experience preferred.
• Ability to travel to other clubs as needed.

Responsibilities

• Oversee club operations to ensure an exceptional "Judgement Free" member experience and a financially successful club.
• Lead a team of employees in a positive, motivating manner, focusing on results and quality service.
• Be involved in all front desk related activities, including answering phones, checking members in, new member sign-ups, and giving tours.
• Facilitate all member requests, issues, and questions.
• Recruit, hire, train, and develop staff, including Assistant General Managers, Front Desk Associates, and Fitness Trainers.
• Create and maintain a welcoming atmosphere for members, prospective members, and guests, ensuring staff adheres to superior customer service guidelines.
• Schedule staff and ensure all shifts are covered.
• Lead by example, maintain accountability for direct reports through training and coaching, and ensure adherence to Planet Fitness values and goals.
• Administer and process bi-weekly employee timesheets.
• Resolve employee issues or concerns and manage corrective action/termination activities.
• Manage the cash drawer and deposit procedures.
• Oversee the cleanliness and maintenance of the facility, including daily cleaning responsibilities.
• Maintain correct cleaning and daily round logs.
• Manage the club's Computerized Maintenance Management System (CMMS) platform.
• Ensure the safety of employees, members, and club property.
• Determine and communicate equipment repair needs in a timely manner.

Benefits

• Medical & Dental Insurance: A competitive Medical, Dental, and Vision Insurance Program is available.
• Retirement: 401(K) and Roth Retirement Savings Plan with competitive company match.
• Free Planet Fitness Membership: Enjoy a Black Card membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED