General Manager

Capriotti's Las Vegas•Las Vegas, NV

15h•$48,000 - $50,000

About The Position

Capriotti’s Sandwich Shop is seeking a Restaurant General Manager to lead the overall success of its location at 325 N Nellis Blvd, Las Vegas, NV 89110. This hands-on leadership role is responsible for daily restaurant operations, team development, food quality, guest service, operational consistency, and financial performance. The General Manager leads employees and supports a positive, team-oriented culture while ensuring the restaurant meets Capriotti’s standards for hospitality, quality, speed, and service.

Requirements

At least 2 years of restaurant management experience.
Ability to lead, coach, and motivate restaurant teams.
Strong organizational, time management, and problem-solving skills.
Excellent communication and interpersonal skills.
Experience managing restaurant operations, scheduling, inventory, and labor.
Comfort using POS systems and basic computer software.
Must be at least 18 years old.
Ability to work in temperatures ranging from 0°F to 100°F.
Ability to stand, walk, and move throughout the restaurant for extended periods.
Ability to lift and carry up to 50 lbs. and balance up to 25 lbs. over distances of up to 50 feet.

Nice To Haves

Restaurant management experience in fast casual, quick service, or hospitality leadership.

Responsibilities

Recruit, hire, train, and retain high-performing restaurant team members.
Coach and mentor employees through Capriotti’s structured training programs.
Build a positive, motivated, and team-oriented culture.
Create schedules and manage staffing levels to support efficient operations.
Ensure food quality, food safety, and presentation meet Capriotti’s brand standards.
Oversee daily food preparation, service, and cleanliness.
Maintain compliance with health, safety, and sanitation guidelines.
Manage cash handling, deposits, and financial reporting accurately.
Deliver exceptional guest service and hospitality.
Model Capriotti’s “CAPtivating Service” culture through leadership and example.
Encourage suggestive selling and upselling.
Monitor labor costs, food costs, and operational expenses.
Analyze restaurant performance metrics and identify opportunities for improvement.
Support local marketing initiatives and community engagement efforts.
Communicate professionally with employees, guests, vendors, and leadership.
Demonstrate adaptability and problem-solving in a fast-paced environment.
Foster accountability, teamwork, and trust across the restaurant team.