General Manager (03854) 2439 Navy Blvd unit 900

Domino's Franchise•Panama City, FL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting a strong example, following all company policies and procedures, and expecting the same from the crew. The manager must provide excellent customer service and maintain attendance and punctuality. Transportation to and from work is required. Domino’s provides on-the-job orientation and training. The role includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Some listed team-member duties also describe delivery work, including delivering products and promotional materials, but the posting does not specify that delivery is a required duty of the General Manager position.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; navigational skills to read maps and locate addresses; ability to navigate adverse terrain and carry products at delivery sites.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Some team-member duties described in the posting include delivering products by car and delivering flyers and door hangers.
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