General Manager

VA/MD/SC•Mechanicsville, VA

18d•Onsite

About The Position

Gold’s Gym Swift Creek is searching for a passionate, results-driven General Manager who’s ready to take charge, build community, and elevate member experiences. This role involves leading an energetic team in a fast-paced fitness environment. The ideal candidate is a natural leader with a love for fitness and a talent for inspiring others. Be part of an iconic fitness brand with a legacy of strength and innovation. Lead a dynamic team in a high-energy, supportive environment. Help shape a vibrant gym culture for our diverse, motivated members. Make a real impact through team development, customer service excellence, and strategic growth.

Requirements

5+ years of professional experience, preferably in fitness, retail, or hospitality.
Leadership experience in team development, operations, and budget management.
Sales-minded with the ability to execute promotional outreach and meet KPIs.
Passion for fitness, wellness, and helping others achieve their goals.
Strong interpersonal and communication skills, both verbal and written.
Entrepreneurial mindset with a hands-on approach and a drive for excellence.
High school diploma required.
CPR Certification (or willingness to obtain upon hire).

Nice To Haves

Associate or Bachelor's degree in business or a related field preferred.

Responsibilities

Oversee day-to-day operations, maintaining a clean, safe, and welcoming gym.
Manage and optimize operational budgets, staffing, and payroll.
Hire, train, mentor, and schedule a high-performing team.
Drive performance through motivation, accountability, and continuous improvement.
Lead the gym’s sales strategy, ensuring systems and outreach programs are effectively executed.
Deliver and coach top-tier customer service in a high-volume environment.
Resolve customer concerns with empathy and professionalism.
Organize and promote monthly in-gym events in collaboration with corporate marketing.