General Manager

Imprint • New York, NY

14d • $200,000 - $250,000

About The Position

The General Manager owns the business outcomes and partner relationship for a card program within an Imprint Partner Success Team, a small cross-functional group spanning Revenue, Marketing, and Solutions & Delivery. The role serves as the program’s primary partner-facing contact and is accountable for its P&L, unit economics, contribution profit, and growth. The General Manager translates data into strategy, builds trust with the partner, and coordinates internal execution to support a successful program.

In the first 90 days, the General Manager is expected to take ownership of partner interactions; become an expert on the card program’s unit economics, P&L, and contribution to the partner’s business; develop a data-backed strategy for new account growth and cardholder spend; establish a rigorous operating cadence; build cross-functional relationships; and contribute to growth in new accounts and total spend.

Imprint builds modern co-branded credit programs and payments infrastructure for brand partners. The company works with brands including Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell, and is backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures.

Requirements

• Demonstrated experience owning a P&L end-to-end, including understanding unit economics and making channel investment trade-offs.
• Strong analytical skills, including the ability to build financial and account forecasts, independently analyze data, and translate findings into clear strategy.
• Experience in client- or partner-facing roles, with a track record of building trust and owning senior-level relationships.
• Ability to operate independently without support infrastructure, surface data, develop a point of view, and drive outcomes.
• Ability to work cross-functionally and quickly, building relationships across engineering, product, marketing, finance, risk, and compliance.
• Strong prioritization skills and ability to triage competing demands and direct effort toward the highest-impact work.
• Positive, adaptive approach to fast-moving, high-ambiguity environments.

Nice To Haves

• Background in consulting, such as strategy, operations, or analytics-heavy roles; CPG or retail category management; or fintech or startup environments.
• Experience with self-serve analytics tools or comfort querying data directly, such as Snowflake, SQL, or AI-assisted analysis.
• Familiarity with credit card program mechanics, interchange economics, or co-brand partnership structures; this knowledge can be taught.

Responsibilities

• Own the P&L and business outcomes for a card program, including top-line growth metrics, unit economics, and contribution profit.
• Serve as the primary partner-facing relationship owner.
• Develop and execute quarterly and annual strategies based on analysis of marketing levers, financial trade-offs, and performance data.
• Build financial and account forecasts from program data to support planning and decision-making.
• Drive cross-functional alignment across product, engineering, marketing, risk, credit, compliance, and finance to unblock roadmap priorities and resolve escalations.
• Proactively analyze program data to identify problems before partners or customers raise them.
• Maintain a rigorous operational cadence to track team results, activities, and performance.
• Prioritize time and effort according to potential business impact.
• Act as a business owner by using the product, understanding rewards, engaging with customer service, and representing the program internally and externally.

Benefits

• Competitive compensation and equity packages.
• Leading configured work computers of your choice.
• Flexible paid time off.
• Fully covered, high-quality healthcare, including dependent coverage.
• Access to One Medical and the option to enroll in an FSA.
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents.
• Access to industry-leading technology across the company’s business units.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed