General Manager _ Perla

Action Property Management•Los Angeles, CA

35d•Onsite

About The Position

Action Property Management, a leader in HOA management since 1984, is seeking an experienced high-rise Luxury General Manager for The Perla in Los Angeles, CA. This role is responsible for overseeing daily operations, fostering relationships with homeowners and the Board of Directors, and ensuring the property aligns with Action's core values. The General Manager will lead with integrity and strategic vision to drive client satisfaction and operational efficiency.

Requirements

Minimum of 3 years of property management experience.
HOA high rise experience is preferred.
CMCA certification or the ability to obtain within first 6 months.
Ability to attend evening Board meetings as needed.
Exceptional leadership, communication, and problem-solving skills.
Ability to build and maintain client and resident relationships.
Proven ability to lead teams, manage multiple priorities, and drive results.
Skilled at developing and executing plans to achieve community objectives.
Effective presentation skills.
Acts ethically and upholds Action Property Management’s values.
Proficiency in property management software and Microsoft Office Suite.
Strong knowledge of budgeting, audits, reserve studies, and financial reporting.
Expert consultant to the Association and the Board of Directors on matters concerning: California Common Interest Development law and high rise requirements, Davis Stirling Common Interest Development, Action Civil Codes applicable to non-compliance issues.

Nice To Haves

HOA high rise experience
Bachelor’s degree
CMCA certification

Responsibilities

Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
Ensure team adherence to company policies, procedures, and performance standards.
Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
Oversee daily operations to maintain high standards of property quality, safety, and service.
Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
Ensure compliance with all local, state, federal regulations, and company policies.
Promote community engagement through events, communications, and homeowner outreach.
Drive long-term strategic planning and identify opportunities for improvement and innovation.