General Manager(06728) - 604 W. Ave J

Domino's Franchise•Robstown, TX

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; food management; store cleanliness; marketing; and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role also involves paperwork, working to a schedule, maintaining standards and a professional store image, providing great customer service, and meeting attendance and punctuality expectations. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery duties and requirements, including delivering products by car, using an insured vehicle, and maintaining a valid driver's license and safe driving record that meet company standards. The work involves frequent standing and reaching, some walking and sitting, and physical tasks such as lifting deliveries weighing up to 50 pounds, carrying supplies, moving trays, and occasionally climbing stairs or a ladder. Conditions may include varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Navigational skills to read a map and locate addresses within the designated delivery area, for delivery duties.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products, for delivery duties.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, squatting, and continuous reaching and hand use.

Responsibilities

Oversee all activities during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew, follow company policies and procedures, and expect the same from team members.
Manage staffing, paperwork, food, and store cleanliness.
Work to a schedule and maintain store image and operating standards.
Provide great customer service and support attendance and punctuality expectations.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers, when performing delivery duties.
Deliver flyers and door hangers, when performing delivery duties.