General Manager (02145) - 10001 Chester Ave Suite J

Domino's Franchise • Cleveland, OH

21h

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and provide great customer service.

The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-related duties and qualifications: delivering products and promotional materials, with a valid driver's license, a safe driving record, and access to an insured vehicle required for delivery.

The position involves frequent standing and reaching, walking, occasional sitting for paperwork, and tasks such as lifting, carrying, pushing, climbing, bending, and crouching. Work may involve temperature changes, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and varying weather conditions.

Requirements

• Ability to exercise judgment, perform math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, written, and telephone skills to take and process orders.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by phone.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to perform the described physical tasks, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, and reaching.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites.

Responsibilities

• Take responsibility for all activity during the shift.
• Manage staffing, paperwork, scheduling, cost controls, cash controls, inventory, and food management.
• Maintain customer relations and provide great customer service.
• Set an example for the crew and ensure that policies, procedures, and standards are followed.
• Maintain attendance and punctuality, store cleanliness, marketing activities, and profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Deliver products by car to customers and deliver flyers and door hangers.

Benefits

• On-the-job orientation and training.
• Opportunities for advancement from assistant manager to general manager and potentially to franchisee or Manager Corporate Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed